01Project-based quotations
Each engagement is scoped and quoted individually. There are no standard packages for purchase on this website. An enquiry does not create a paid order.
02Goods quotations
Physical goods are quoted per order. Before payment, the written quotation or order confirms product specifications, quantities, currency, price, freight, insurance where applicable, applicable taxes, payment terms and delivery arrangements. An enquiry is not an order.
03Before payment
The written proposal and agreement specify scope, total fees, currency, applicable taxes, approved third-party costs, payment milestones, delivery schedule and acceptance criteria.
04Changes and payment methods
Changes to scope or fees require written agreement. Payment instructions are provided in the agreed invoice; only actually available methods will be offered.
05Billing support
Contact contact information with the project reference for billing questions. Do not send complete card details or passwords.